Privacy Policy

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Introduction
Hosting and Content Delivery
Server-Log-files
SSL- bzw. TLS-encryption
Cookies
Request by email & Co
Web analysis Matomo
Google Maps
Social-Media

Privacy Policy

1.Introduction

This privacy policy applies to the website http://www.dsense-solutions.com and the social media profile (https://www.linkedin.com/company/dsense-solutions/) of Dsense solutions DOO (“Dsense”, “we” or “us”) and insofar as reference is made to them.
Below you will find out when we collect and store which data from you and how we use it.

Name and contact details of the controller

Aleksandar Jonovski
25 Pirinska Street
local 1
Skopje
Tel.: +38 (0) 970 269 398
E-Mail: info@dsense-solutions.com

Contact details of the data protection officer

You can contact our data protection officer in all matters relating to the processing of your personal data and the exercise of your rights. Please state the company name of the controller and the reason for your request in the subject line.
You can reach our data protection officer by post or e-mail using the following contact details:

Dsense solutions DOO
Att. Data Protection Officer
25 Pirinska Street
local 1
Skopje
E-Mail: aleksandar.jonovski@dsense-solutions.com  

Hosting and Content Delivery Networks

The website www.dsense.solutions.com is hosted by external service providers (hosters). 
The website is hosted by D. Med Shared Services GmbH, Klaus-Bungert-Str. 3, 40468 Düsseldorf, Germany in a Cloudways data center in Frankfurt am Main.

The personal data collected on this website is stored on the hoster’s servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 10 para. 1 from the Personal Data Protection Law (“Official Gazette of the Republic of North Macedonia ” No. 42/2020 and 294/2021). and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 10 para. 1 from the Personal Data Protection Law (“Official Gazette of the Republic of North Macedonia ” No. 42/2020 and 294/2021).

Our hoster will only process your data to the extent necessary to fulfill its performance obligations and follow our instructions with regard to this data.
We have concluded a contract with our hoster for data protection-compliant processing.

Server-Log-files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

      • Browser type and browser version,
      • Operating System used,
      • Referrer URL,
      • Host name of the accessing computer,
      • Time of the server request,
      • IP address

This data is not merged with other data sources.

This data is collected on the basis of Art. 10 para. 1 from the Personal Data Protection Law (“Official Gazette of the Republic of North Macedonia ” No. 42/2020 and 294/2021). Our legitimate interest lies in the technically error-free presentation and optimization of our website – for this purpose, the server log files must be recorded.

SSL- bzw. TLS-encryption

This website uses SSL or TLS encryption to protect the transmission of confidential content and for security reasons.
You can recognize an encrypted connection by the lock symbol in the address bar of your web browser and the URL beginning with htpps://.
This means that data cannot be read by third parties during transmission.

Cookies

Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping cart function) are stored on the basis of Art. 10 para. 1 from the Personal Data Protection Law (“Official Gazette of the Republic of North Macedonia ” No. 42/2020 and 294/2021). The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services.

If cookies are used by third-party companies or for analysis purposes, we will inform you about this separately in this privacy policy and, if necessary, request your consent.

You can easily accept and manage cookies when you visit our website for the first time by ticking the cookie categories you agree to and clicking OK in the Cybot A/S pop-up cookie banner.

Once you have consented to the use of cookies, you can change your preferences regarding the use of cookies at any time by selecting the Cookie Settings option in the cookie settings at the bottom of the website.

For more information about cookies, see the privacy-cookie-policy link in the cookie banner or visit https://dsense-solutions.com/privacy-cookie-policy/. Here you will also receive an identification number and the date of your consent given by Cybot A/S via pop-up cookie banner.

Request by email, telephone, fax or contact form

If you contact us by e-mail, telephone, fax or our contact form, your inquiry including all personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

This data is processed on the basis of Art. 10 para. 1 from the Personal Data Protection Law (“Official Gazette of the Republic of North Macedonia ” No. 42/2020 and 294/2021) if your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 10 para. 1 from the Personal Data Protection Law (“Official Gazette of the Republic of North Macedonia ” No. 42/2020 and 294/2021) or on your consent (Art. 10 para. 1 from the Personal Data Protection Law (“Official Gazette of the Republic of North Macedonia ” No. 42/2020 and 294/2021) if this has been requested.

The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods –  remain unaffected.

Web analysis Matomo

This website uses the web analysis service Matomo (InnoCraft Ltd, 7 Waterloo Quay, PO Box 625, 6140 Wellington, New Zealand) to measure, collect and analyze visitor traffic on our website in order to understand and optimize the use of the website by users.

As part of the web analysis, we process the following personal data of our website visitors:

    • Cookies,
    • IP address,
    • User ID,
    • Date and time of the enquiry,
    • Titel of page displayed,
    • URL of page accessed,
    • URL of page that was accessed before current page,
    • Screen resolution,
    • Time in the local time zone,
    • Files that were clicked on and downloaded,
    • Links to a third-party domain that were clicked on,
    • Generation time of the pages,
    • Location of the users: country, region, city,
    • Language of the browser used and
    • User agent of the browser used

The processing of personal data with Matomo is based on explicit consent (Art. 10 para. 1 from the Personal Data Protection Law (“Official Gazette of the Republic of North Macedonia ” No. 42/2020 and 294/2021). Your privacy is our utmost concern. Therefore, we do not process any personal data with Matomo unless you give us your express consent.

We have concluded a contract with Matomo for data protection-compliant processing.

Further information on how Matomo handles your data can be found at https://matomo.org/privacy-policy/.

Google Maps

This website uses Google Conversion Tracking. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (“Google”).

With the help of Google conversion tracking, Google and we can recognize whether the user has performed certain actions. For example, we can analyze which buttons on our website were clicked how often and which products were viewed or purchased particularly frequently. This information is used to create conversion statistics. We find out the total number of users who have clicked on our ads and what actions they have taken. We do not receive any information with which we can personally identify the user. Google itself uses cookies or comparable recognition technologies for identification purposes.

You can use the cookie banner on our website to reject and deactivate tracking (see “Cookies” in this privacy policy).

The use of Google Conversion Tracking is based on Art. 10 para. 1 from the Personal Data Protection Law (“Official Gazette of the Republic of North Macedonia ” No. 42/2020 and 294/2021); consent can be revoked at any time.

You can find more information about Google Conversion Tracking in Google’s privacy policy: https://policies.google.com/privacy?hl=de. 

Data is transferred to the USA on the basis of the European Commission’s standard contractual clauses, details of which can be found at https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

Further information on how Google handles your data can be found at https://policies.google.com/privacy?hl=de.

Google participates in the “EU-US Data Privacy Framework”, which is an agreement between the European Union and the USA and is intended to ensure compliance with European data protection standards when processing data in the USA. Further information on this can be found at https://www.dataprivacyframework.gov/s/participantdetail?contact=true&id=a2zt000000001L5AAI&status=Active. 

Social-Media

The data we collect is stored in accordance with the law and the period necessary to achieve the purpose of the processing.

1- Visiting a social media page

1.1 LinkedIn

LinkedIn Ireland Unlimited Company (“LinkedIn”) is solely responsible for the processing of personal data when you visit our LinkedIn page.

For more information about how LinkedIn processes your personal data, please visit https://www.linkedin.com/legal/privacy-policy?trk=homepage-basic_footer-privacy-policy.

When you visit, follow or interact with our LinkedIn page, LinkedIn processes personal data about you and makes it available to us in anonymized form (“Page Insights”).

LinkedIn primarily processes data that you have already provided to LinkedIn via information about your profile (e.g. function, country, industry, seniority, company size and employment status).

In addition, LinkedIn processes data about how you interact with our website, e.g. whether you become a follower of our website.

LinkedIn does not provide us with any personal data with this data, nor is it possible for us to draw conclusions about individual users based on this data.

We and LinkedIn are jointly responsible for the processing of this personal data.

These statistics enable us to analyze and evaluate user behavior on our site and to improve our site. The basis for this processing is our legitimate interest in improving our LinkedIn page Art. 10 para. 1 from the Personal Data Protection Law (“Official Gazette of the Republic of North Macedonia ” No. 42/2020 and 294/2021).

We have concluded an agreement with LinkedIn on joint responsibility for the processing of personal data. You can view this agreement at https://legal.linkedin.com/pages-joint-controller-addendum. 

In accordance with this agreement:

  • LinkedIn is responsible for enabling you to exercise your rights under the GDPR. For this purpose, you can contact LinkedIn online (https://www.linkedin.com/help/linkedin/ask/PPQ?long=en) or reach LinkedIn using the contact details in the privacy policy. You can contact LinkedIn’s data protection officer at https://www.linkedin.com/help/linkedin/ask/TSO-DPO To exercise your rights in relation to the processing of personal data in connection with Page Insights, you can also contact us using the contact details provided here.
  • The Irish Data Protection Commission is the lead supervisory authority overseeing the processing of Page Insights. You have the right to lodge a complaint with the Irish Data Protection Commission or another supervisory authority at any time.

In accordance with the LinkedIn Privacy Policy, personal data is also processed in the United States or other third countries.

The Irish Data Protection Commission is the lead supervisory authority overseeing the processing of Page Insights. You have the right to lodge a complaint with the Irish Data Protection Commission or another supervisory authority at any time.

LinkedIn will only transfer this data to countries for which an adequacy decision has been made by the European Commission or on the basis of appropriate safeguards. 

LinkedIn will only transfer this data to countries for which an adequacy decision has been made by the European Commission or on the basis of appropriate safeguards. 

 

 

1.2 Processing of personal data that you provide to us via our social media pages

We also process information such as user names, contact details or a message to us that you have provided to us via our social media pages. We only process this data if we have asked you to provide it to us. This processing is based on our legitimate interest in contacting the requesting person and processing the request (Art. 10 para. 1 from the Personal Data Protection Law (“Official Gazette of the Republic of North Macedonia ” No. 42/2020 and 294/2021).

In addition, we may process this data for evaluation and marketing purposes on the basis of our legitimate interest in the development and improvement of our offer so that we can provide you with targeted information about the company, its products and services (Art. 10 para. 1 from the Personal Data Protection Law (“Official Gazette of the Republic of North Macedonia ” No. 42/2020 and 294/2021).

Further data processing may take place if you have given your consent (Art. 10 para. 1 from the Personal Data Protection Law (“Official Gazette of the Republic of North Macedonia ” No. 42/2020 and 294/2021) or if this serves to fulfill a legal obligation (Art. 10 para. 1 from the Personal Data Protection Law (“Official Gazette of the Republic of North Macedonia ” No. 42/2020 and 294/2021).

Storage period

Unless otherwise stated in the following information, we will only store your personal data for as long as is necessary to achieve the purpose of processing, to fulfill our contractual or legal obligations or as long as deletion or revocation is not requested.

Recipients of data

Your data will not be passed on to third parties, except to our partner companies and to fulfill legal obligations.

In some cases, your data will be passed on to certain providers who provide services for us (hosting of website data, marketing, IT service, logistics, social media). 

Dsense has concluded contracts for commissioned data processing with these partner companies and service providers in order to comply with legal requirements.

 

 

 

 

 

Your rights in relation to the processing of your personal data

Your rights in relation to the processing of personal data are


• right of access;
• the right to rectification and erasure of personal data;
• the right to restriction of the processing of personal data;
• the right to data portability;
• the right to a verdict on the processing;


– the right to submit a request to the Personal Data Protection Agency under Article 97 of the Personal Data Protection Act;
For further information and/or to exercise your personal data protection rights, you can contact our Personal Data Protection Officer.
If you believe that the manner of the company DSense Solutions D.O.O. process your personal data violates the provisions of the Personal Data Protection Act, you can not contact and exercise your legal rights for personal data protection

Security measures

Dsense has taken the necessary technical and organisational security measures to guarantee the security of personal data and prevent its alteration, loss, treatment or unauthorised access, in accordance with the applicable legislation.

Adaptation of the privacy policy

Dsense may amend this Privacy Policy at any time without prior notice or notification.

Changes to this Privacy Policy will take effect as soon as the new Privacy Policy has been published on our website.

We recommend that you check our privacy policy regularly when you access our website.

This Privacy Policy was last amended on 13/06/2024.

For more information contact our Data Protection Officer via: info@dsense-solutions.com

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